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Shipping Policy
Shipping Address
Please provide us a physical shipping address. For security
reasons, Gossamer Books LLC ships to street addresses
only, and not to PO Boxes or similar addresses.
Alternate Shipping Address
For all orders with different billing and
shipping addresses, Gossamer Books LLC manually verifies
that the provided alternate shipping address matches
the address on file with your credit card bank. To avoid
delay in processing, please have your alternate shipping
address filed with your credit card bank.
Shipping Cut Off
We ship out goods MONDAY-FRIDAY. In most cases, orders
are shipped within one business day of receipt with
consideration to the fact that they are submitted with
all the correct information, credit card number is correct,
and the item is in stock. Your shipping address must
be correct. If it is corrected through FedEx® then
you will be charged a $10.00 change of address fee.
All orders require a signature at the time of delivery.
Address Correction Fee:
FedEx® charges us a $10 address correction fee if
you provide an incorrect or incomplete shipping address
(e.g. forgot to include the apartment number, transposed
zip code digits, zip code doesn't match the city, etc.)
As a result, we must receive full and fair reimbursement
for this expense. We will charge the purchaser $10 to
offset this expense only if the mistake is made by the
customer. The best way to avoid this fee, is to simply
provide a complete and accurate address for the recipient.
International Orders
All International orders outside the United States are
on a Pre-Payment basis only.
All shipments outside the United States will be responsible
for paying duties/taxes . You will need to contact Federal
Express at 1-800-247-4747 to set up an account, or we
can send it out through the United States Postal Service
for you. There is no fee to set up this account, it
is just so that your taxes will be billed to your account.
Once we have received the pre-payment and account number,
we will ship out your package.
State code not in drop down list.
Please note that if your state code is not in the drop
down list, select Other and then select your correct
country code and proceed with checkout. As soon as your
credit card information is verified, you will be contacted
by one of our customer service representatives for further
shipping information.
Shipping Type Rate
Shipments to the continental US
At Gossamer Books LLC we offer FedEx®, UPS or US
Postal Service shipping - on all orders.
Next Day & Second Day deliveries are available.
The standard cost for Next Day delivery is $31.00 &
Second Day delivery is $18.00. Currently, we are offering
Free USPS Priority Mail Shipping on all orders within
the continental United States. Priority Mail is usually
delivered within two to three days.
If no selection is made, default shipping is FedEx Second
Day delivery.
If necessary alternate shipping options are available
upon request.
Shipments to Alaska, PR, Hawaii
& Canada
Orders shipped to Alaska, Puerto Rico or Canada will
be charged a flat fee of $35.00 & are usually delivered
within two business days from shipping. Canadian orders
may be subject to other costs - please refer to our
international order policies.
International
International (FedEx/USPS Air Service) $25.00 + $1.00/item
handling fee. All international orders shipped out through
FedEx International Priority will take 2 - 5 business
days. To receive your orders via FedEx International
Priority shipping, please setup an account with FedEx
and provide us the account number by emailing us at
customerservice@gossamer.com. Please note that if the
FedEx account number is not provided, the packages will
be shipped out through USPS.
Gossamer Books LLC reserves the right to refuse deliveries
to any countries outside United States and Canada.
Customers are responsible for all Customs/Duty charges.
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